Professional Summary
UX designer with five years of experience leading research, interaction design, and usability testing for complex digital products. Comfortable working closely with product and engineering to ship measurable improvements.
Experience
Senior UX Designer
2022 – PresentLumen Software · Remote
- Led end-to-end UX for a B2B analytics product used by 40K+ customers.
- Ran 30+ usability sessions to inform a redesign that reduced task completion time by 22%.
- Built and maintained a component library adopted across three product teams.
- Partnered with data science to define and measure product success metrics.
UX Designer
2019 – 2022Bridgewater Solutions · Chicago, IL
- Owned design for a mobile onboarding flow, improving activation by 18%.
- Conducted user interviews and synthesized insights into opportunity maps.
- Collaborated with engineering through implementation and QA review.
Junior UX Designer
2018 – 2019Northstar Media · Austin, TX
- Created wireframes and prototypes to support product discovery work.
- Supported a design system migration across three internal tools.
Skills
- Figma
- Sketch
- User Research
- Prototyping
- Usability Testing
- Information Architecture
- Design Systems
- Accessibility
- Journey Mapping
- Workshop Facilitation
- HTML/CSS
- Analytics
Education
B.F.A. Interaction Design
2014 – 2018School of the Art Institute of Chicago